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Order confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

Order verification

We will automatically begin our checking process to ensure your card is not being used fraudulently. This process will normally be completed within 1 business day, but can take longer for suspicious activity.

Shipping Charges are based on consumer order quantities and not large volume orders. Large volume orders are subject to special order policies, contact our Customer Service Department for additional details.

FOR ORDERS SHIPPING TO THE UNITED STATES

Order Ship-To Address

Per-Order Charge

Per-Item Charge

Additional Shipping Charges for Faster Delivery

3 Business Day Delivery

2 Business Day Delivery

Next Business Day Delivery

48 Contiguous States

$9.95

Some products require an additional shipping charge due to their size, weight, and shipping method. Please see the product detail page for exact per-item shipping charges.

$9.00

$15.95

$29.95

Alaska, Hawaii, Puerto Rico

$22.45

service
not available

$27.95

$44.95

About NatureOptix

How do I know what to charge for shipping?

Our shipping rates are based off of the billable weight of an order. Please visit our Shipping Rates page for detailed info.

Can I have a package shipped through UPS with a required signature on delivery?

Yes, you can have a package with a signature confirmation for delivery; there will be an extra fee added. You may request by adding signature confirmation in the comment box when placing your order.

Do you ship internationally or to APO and FPO addresses?

No, we only ship to the contiguous 48 states and to Alaska and Hawaii. We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs), including orders that have any connection to International shipments (freight-forwarders, etc.). This applies to both the shipping and billing addresses. Orders found to have an international connection will be cancelled. There are no exceptions.

Do you charge sales taxes?

Since we are located in CA, we charge sales taxes only to CA residents.

How can I return an item?

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

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